Terms & Conditions
Effective Date: 01.02.2026
Company: MB Aniela;
Company code: 307201553
Registered address: Klaipėdos g. 4A, Jokūbavo k., LT-97210 Kretingos r., Lithuania
Contact: hello@mbaniela.com
This Agreement (“Terms”) governs your use of the marketing services (“Services”) provided by MB Aniela (“Agency”, “we”, “us”) to you (“Client”, “you”). By engaging services or making payment, you acknowledge that you have read, understood, and agree to these Terms.
DEFINITIONS
Services: Digital marketing, advertising management, social media account managing, campaign execution, strategy, consulting, content creation, analytics and related marketing activities provided by the Agency.
Agreement: This Terms & Conditions document along with any written Proposal, Statement of Work (“SOW”), or order confirmation accepted by the Client.
Deliverables: The tangible outputs agreed in the SOW (reports, ads, content, etc.).
SCOPE OF SERVICES
The Agency will provide the Services and Deliverables as defined in a separate Proposal or SOW. Services not expressly included in that Proposal are not part of this Agreement unless agreed in writing by both parties.
ACCEPTANCE & AGREEMENT FORMATION
A binding agreement is formed when:
-
The Client signs a Proposal or SOW, and
-
Any required upfront payment is received.
Online payments processed through Stripe are accepted in accordance with the payment terms in the Proposal.
CLIENT OBLIGATIONS
To enable the Agency to perform, the Client must:
✔ Provide accurate information timely
✔ Supply all required access, materials, brand assets
✔ Respond to requests within reasonable timeframes
✔ Confirm approvals in writing when requested
Delays caused by the Client may extend delivery timelines.
FEES, PAYMENT & INVOICING
Fees: Agreed in the Proposal and payable in EUR, unless otherwise stated.
Payment Terms:
• Initial fees due upon contract signing.
• Retainers or monthly fees due in advance.
• Additional costs (e.g., advertising spend) are the Client’s responsibility unless otherwise stated.
All online card payments are processed via Stripe. The Client agrees that the Agency is not responsible for Stripe’s processing delays or policies.
Late payments may accrue interest and/or result in suspension of Services until payment is made.
DELIVERABLES & TIMELINES
The Agency shall use commercially reasonable efforts to complete Deliverables by dates specified in the Proposal. The Client acknowledges these are estimates and subject to revision due to scope changes, Client delays, or external factors.
No performance results (e.g., traffic, leads, sales, revenue) are guaranteed unless expressly agreed in writing.
CHANGES, REVISIONS & ADDITIONAL WORK
Requests outside the agreed scope may incur additional fees. Such changes must be approved in writing (email suffices) and may affect timelines and pricing.
INTELLECTUAL PROPERTY RIGHTS
Upon full payment, the Client receives a non‑exclusive license to use Deliverables for the agreed purpose. The Agency retains ownership of underlying methodologies, templates, tools, and frameworks used to deliver the Services.
CONFIDENTIALITY
Each party agrees to treat the other party’s confidential information with reasonable care and not disclose it without written consent, except as required by law.
Confidential information does not include information that is public or independently developed.
LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Liability cap: The Agency’s total liability arising from this Agreement shall not exceed the total amount paid by the Client in the prior 12 months.
No indirect damages: Neither party is liable for special, incidental, indirect, or punitive damages.
WARRANTY DISCLAIMER
The Agency provides Services “as is” and makes no warranties regarding results, performance, or outcomes unless explicitly documented.
TERMINATION
Either party may terminate this Agreement for material breach with 14 days’ written notice, provided the breaching party fails to cure within that period.
Upon termination:
• Fees already earned are non‑refundable
• Work performed remains the property of the Agency until fully paid
PAYMENT DISPUTES
Before initiating chargebacks or payment disputes through Stripe or financial institutions, the Client must first contact the Agency to attempt resolution directly. Disputes opened without prior notice may result in immediate suspension of Services.
DATA PROTECTION & GDPR
Both parties agree to comply with applicable data protection laws, including GDPR. The Agency’s Privacy Policy, available on the website, explains how personal data is processed.
MODIFICATIONS
The Agency may modify these Terms at any time by posting updates to the website or providing notice to the Client. Continued use of Services constitutes acceptance of the updated Terms.
GOVERNING LAW & JURISDICTION
This Agreement is governed by the laws of Lithuania's jurisdiction. Any disputes will be resolved in the competent courts of that jurisdiction.